Achieving Resilience in the Age of Digital Disruption Part One: Challenges

Written by Tejas Katwala
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Digital disruption can be a powerful force for companies whose employees are resilient.

Digital disruption is now commonplace, with enterprise organizations facing daily decisions about which technologies to adopt and how to do so.

As seen in the recent post, Identifying the Top Enterprise Risks of 2018digital disruption presents opportunity, too. However, the constant barrage of opportunity means companies need to remain focused on building cultures of resilience internally to manage a constantly changing environment.

Achieving Resilience in the Age of Digital Disruption Part One: Challenges explores how and why digital disruption represents a challenge and the steps organizations can take to mitigate those risks.

Digital Disruption As Reality

Digital disruption may seem to be coming at companies from all sides. Companies are constantly grappling with required and desired change and trying to determine what the difference is between the two.

Challenges emerge when each new technology or enhancement, whether to automation, analytics, or big data, becomes evident. Companies need to determine what the right moves are to remain competitive. Each of those decisions brings with it a range of risks – to operations, to brand reputation, and to vulnerability to cyber attack.

There are also constant changes based on regulatory requirements that must be addressed with each new innovation. Understanding the threat landscape requires constant vigilance and research. Maintaining that comprehension requires resources – budgets, people, and systems – to be able to make informed decisions. For many organizations, the resource growth has not kept pace with the need.

Building Resilience

Companies that have a culture of resilience are best suited to meet these new challenges. Resilient organizations have teams ready to navigate new threats and new regulations. They embrace and prepare for change. 

When disruptions occur, these resilient teams are ready. They are aware of the company’s policies, business objectives, and processes. They see these disruptions as opportunities to improve and build upon the base of operations and quality. Rather than being reactive to disruption, resilient organizations take a proactive stance, seeking continual improvement rather than simply trying to maintain the status quo.

Silver statue - digital

Companies face challenges due to digital disruption if employees are not engaged, prepared, and trained to respond with resilience.

Embracing Resilience With People and Technology

Leaders have many tools at their ready to develop a culture of resilience and drive action. Companies should consider an “always-on” approach to respond both to disruptions, but also threats, risks, and evolving customer and consumer expectations.

This changes the collective mindset from one that focuses on disruption as anomaly and instead as high-impact, high-probability to learn, improve, grow, and strengthen the enterprise.

To be prepared for digital disruption requires powerful digital tools to help. Keeping pace with digital changes and threats cannot be done manually.

An agile method of planning and response is needed, as is an agile software program that can embrace change and integrate data sources from systems of truth, systems of record, and situational information systems. These systems need to also be “always on,” monitoring external data that may affect the organization.

Integrated risk management software platforms must also embrace every potential user within an organization, including potentially every employee, but also critical third parties and vendors all coming together to manage their integrated risks.

At Continuity Logic, our integrated risk management software platform brings people and systems together to address digital disruption head-on. From enterprise risk management to business continuity management and cyber response, our platform helps embrace the inevitable digital disruptions that occur at the speed of business.

Schedule time to learn more about how Continuity Logic can enable you to build resilience and strength in your enterprise.