Predicting the future is never easy. But it is already possible to see what it might hold for organisational resilience as we head toward the 2020s.

Continuity Logic has brought together speakers from three highly regarded organisations who have something important to say about business continuity and the direction in which it is heading. Their insights could help you and the value you bring to your organisation.

Karen Azzopardi from Barclays will be describing her bank’s re-designed ‘front-to-back’ resilience programme. Why was it introduced? What does it look like? And what challenges has the bank encountered along the way? Robin Gaddum from IBM will be discussing his close and direct experience of helping organisations to recover from cyber-attacks – you may be shocked at the scale of damage involved and the crucial role for business continuity. And Gianluca Riglietti will be presenting hot-off-the-press findings from The BCI’s Horizon Scan Report 2018. What are BCM professionals as a whole saying is important today, and what will be important five years from now.


Karen Azzopardi
Head of Resilience Governance & Engineering

Karen is responsible for processes and technologies which support resilience at Barclays. Since 2015 she has been central to the implementation of the bank’s newly developed ‘front-to-back’ process methodology. This focuses on the end-to-end resilience of the ‘journeys’ taken by customers when they engage with Barclays rather than solely on the recovery of individual departments.

Karen will be presenting the rationale behind this new approach and why Barclays think it adds more value to a resilience programme.

Prior to joining Barclays, Karen held various roles in business continuity and associated professional services at HSBC and Daisy Group.

Robin Gaddum
Associate Partner, Resilience

Robin has over 20 years of experience in helping clients in the fields of resilience, security, risk, continuity, crisis and emergency management across a range of sectors. Robin has supported many organisations responding to and recovering from disasters ranging from national emergencies to data centre and IT systems failures and, more recently, the 2017 NotPetya cyber-attack.

For those caught in the blast radius, NotPetya was devastating. IBM assisted the response and recovery of a number of affected organisations. Robin will talk about how cyber resiliency radically differs from traditional business continuity and what lessons resilience leaders must learn in order to facilitate recovery from similarly destructive future cyber-attacks.

Gianluca Riglietti
Head of Research
The Business Continuity Institute

Gianluca leads all research programmes for the highly respected Business Continuity Institute (BCI). He manages and provides input into strategic research projects with both corporate and academic partners, and has his finger on the pulse of the main issues in the industry.

Gianluca will be presenting the soon to be released (due out in February) BCI Horizon Scan Report 2018 which explores the issues of most concern to business continuity professionals

When and Where

The event runs from 10:00 am to 12 noon on Tuesday 6 March, 2018 at the The Shard, London. Full details and directions will be sent out on registration. 

PLEASE NOTE: due to unprecedented interest all seventy places for this event are now taken. Please continue to register your details if you wish to be offered a place should one become free – a small number of cancellations are likely. You will also be given the option to receive copies of speakers’ materials after the event.


Start Time



Registration and Coffee


Gianluca Riglietti, The BCI
Preview of key findings from The BCI’s Horizon Scan Report 2018


Robin Gaddum, IBM
The crucial role for business continuity in the response to a cyber-attack


Karen Azzopardi, Barclays
The bank’s journey from business continuity management to resilience

12 noon



Further Information

If you have any further questions about this event please email Paul Gant on